Shipping policy

Processing Time:

Your orders take about 2-3 business days to process. During this time, we’ll keep you updated with emails regarding the status of your order.

Multiple Sets/Products:

If your purchase includes multiple sets or products, be prepared to receive them in separate packages for your convenience.

Change in Shipping Address:

Need to change your shipping details? Reach out to us at your earliest convenience at care@picartjoy.com. We will update your shipping information if we still need to pack your order.

Shipping Within Canada

Flat Rate Shipping: A flat rate of $7, regardless of the number of packages in your order.
Delivery Times: Expect your order in 2-5 business days; remote locations may take an additional 1-2 business days.

Shipping to the US:

Flat Rate Shipping: A flat rate of $7, regardless of the number of packages in your order.
Delivery Times: Expect your order in 3-4 business days for continental US destinations. Deliveries to Alaska and Hawaii may take up to 5 business days, while US territories could take up to a week.

International Shipping:

Global Shipping: We’re excited to offer shipping to most countries. Run through our checkout process for a personalized shipping quote.
Customs Fee: Please note that you will be responsible for the customs fees incurred during shipping, if any.

Country Not Listed?: If you don’t see your country at checkout, please contact us at care@picartjoy.com. We’re here to help make your PicArtJoy experience seamless.

Shipping Partners: We primarily ship through UPS or other preferred partners to ensure your items reach you quickly.

Expedited Shipping: In a hurry? Contact us for expedited shipping options at care@picartjoy.com

Don’t hesitate to contact us for any inquiries or special shipping requests. At PicArtJoy.com, we’re committed to ensuring your shopping experience is as delightful and straightforward as possible.